Last Updated: 19 November 2024

Fortis, a leader in payments technology for software providers, ERP customers, and scaling businesses, has partnered with Xina AI, a voice-ordering application designed to streamline the ordering process for restaurants and hotels. This collaboration aims to improve efficiency by merging Fortis' trusted payment processing with Xina's AI-powered ordering platform, ultimately enhancing the customer experience.
The integration between Fortis and Xina AI brings tangible benefits to both businesses and their customers. By reducing wait times, ensuring order accuracy, and providing greater flexibility in menu customization, the partnership leads to increased efficiency, lower labor costs, and improved customer experiences. The data-driven insights offered by the system also help businesses make informed decisions.
"This partnership marks a significant step forward for the restaurant industry. By combining Xina's AI-powered ordering system with Fortis' secure payment processing, we're offering restaurants a comprehensive solution that will revolutionize the way they operate."
Carl Sconnely, CEO of Xina AI.
Xina AI uses artificial intelligence (AI) and natural language processing (NLP) to allow customers to place orders by voice, eliminating the need for menus or touchscreens. The AI adapts to customer prompts, creating a seamless and conversational ordering experience. Features like easy menu customization, personalized upsell suggestions, and real-time order tracking enhance both the business and customer experience.
Fortis' payment technology ensures that users of Xina AI benefit from seamless, secure payment processing, with features that include:
"Fortis is excited to partner with Xina to empower restaurants and those in hospitality with cutting-edge technology that enhances both operational efficiency and customer satisfaction. By integrating our secure payment processing with Xina's innovative voice ordering platform, we're providing a faster, more convenient ordering experience for guests while streamlining back-office operations."
Greg Cohen, CEO of Fortis
Businesses using Xina AI can boost their operations, increase revenue, and provide customers with a modernized dining experience that is both more convenient and more engaging.
Fortis is a leader in embedded payments for software providers, processing billions annually and delivering comprehensive payment solutions to software partners and developers. The company's mission is to create a seamless commerce experience, enabling businesses to achieve significant growth and scale. As a leading payment solution, Fortis provides a proprietary platform that empowers software partners to enhance their commerce and payment capabilities.
Xina is an innovative AI-powered voice ordering platform transforming the dining experience for both restaurants and customers. Using natural language processing, Xina allows customers to place orders quickly and easily using their voice, while also providing restaurants with valuable data insights to improve operations and customer satisfaction.